RESERVATIONS: 1-800-752-9678


Holiday Park Resort Well Water Information

Holiday Park Resort is on well water.  Please click on the following links for information on our water system:

Manganese Levels 2019 - Letter for Condo Check Ins

Manganese Levels 2019 - Letter for RV Check Ins

Where are you located?

We are located 5 km north of the Kelowna International Airport just before Lake Country. Turn in at the landmark sail boat on the corner of Commonwealth Road.

What are your hours of operation?

We Are Open Year Round, 7 days/week:
Oct. 1 – May 31 (low season) open 8:00 am – 8:00 pm
Jun. 1 – Sept. 30 (high season) open 8:00 am – 9:00 pm

What time can I check in?

For RV sites check-in is 1:00 pm; for Vacation Condos it is 4:00 pm.

Is a security deposit required at check in?

Yes, a credit card and valid photo ID are required to check you into your RV Site or Condo.

What do I do if I arrive after hours?

Security is on site 24/7 — just use the radio located at the entrance gate to call Security and they will check you in. It is advised that you call the resort reservations department or front desk to advise that you will be arriving late.

What time do I have to check out?

For RV sites check-out is 11:00 am; for Vacation Condos it is 10:00 am.

What is your cancellation policy?

Notice of 30 days is required on long-term bookings.  Notice less than 14 days before arrival date receives a 50% refund if cancelled. Once checked in, early departures receive 25% refund.

What services does my RV site have?

RV sites are fully serviced with connection to water, sewer, hydro and cable, all of which are included in the nightly rate.

How many people can stay in my Condo?

Studio sleeps 2, one bedroom sleeps 4, two bedroom sleeps 6 and three bedroom sleeps 8.

Can I bring my pet?

If you are staying in an RV site pets are welcome as long as they are kept on leash unless using the off leash dog park located within the Resort. If you are checking into a Condo, a $250 plus tax non refundable fee is required.

Can I bring a tent?

Holiday Park Resort does not offer tenting or tent trailer spots.  All units must be self-contained motor homes, 5th wheels, travel trailers, campers or camper vans with holding tanks and connections to sewer and water. Porta-potties are not permitted.

What are your WiFi options?

Free and paid WiFi is available, click to view WiFi options

Do you have a Lost & Found?

For all lost & found items, call Housekeeping at 250-766-4255 ext. 4426.

Can I boat on Duck Lake?

Motorized boats are not permitted on the shoreline of HPR.  Motorized boats on any other area of Duck (Ellison) Lake require a permit from the City of Kelowna.  You may rent a kayak, canoe, paddle boat and life jackets from the Activity Centre, however the resort does not have a boat launch for motorized boating.

Do you have discounted passes for activities in the area?

We offer discounts and other vouchers for Kelowna attractions. Check with the Front Desk for what is currently available.

When is the bill due for my maintenance fees?

Member and Leaseholder maintenance fees are due January 1 of each year and Timeshare maintenance fees are due March 1 of each year. Contact Accounting for account details 250-766-4255 ext. 4417, email

What activities do you offer for children?

The Resort features a fully staffed Activity Centre with games, crafts, activities for children as well as sports equipment rental for all ages. We have 2 family friendly pools (indoor and outdoor), playgrounds, seasonal bike rentals, basketball and tennis courts. Special events and activities for children are often featured on special holidays and during the summer months.  Please check our Activities & Events calendar for scheduled activities.

How many pools do you have?

We have 1 family indoor pool and hot tub, 1 family outdoor pool and hot tub, 1 adult lap pool and 1 adult conversation pool and hot tub.

I am staying in a Condo, do I get any housekeeping?

Yes, if you are staying over 6 days you will receive a mid-week at no charge. The housekeepers will change towels, remove garbage and recycling. Linen changes are on request only for a charge and must be requested prior to your scheduled midweek. Friday arrivals receive a mid-week on Tuesday and Saturday arrivals receive a mid-week on Wednesdays.

Do you offer cribs and highchairs for infants?

Yes we provide playpens and highchairs if requested, along with linens for the playpen. It is advised to call ahead and let the Resort know you require these items.

How do I find out when my timeshare week begins?

If you know your week number, check our online Timeshare Calendar. If you do not know your week number, contact Reservations 1-800-752-9678 or email to confirm the dates of your week and usage available.

How can I book with my Coast to Coast or RPI Membership?

Contact Coast to Coast or RPI directly in order to use these memberships. We offer a 10% discount off rack rates if you wish to book directly through Holiday Park Resort reservations department.

What is the latitude, longitude, altitude in Kelowna?

Lat. 49.900 Long. -119.48 Alt.(feet)-1220

What is the weather typically like in Kelowna?

We have typical 4 season weather. For statistics check the The Weather Network and for the 7 day forecast view Kelowna Weather.

How far are ski resorts from Holiday Park?

Big White is about a 1.5 hour drive (67km) and Silver Star is about a 1 hour drive (58km).

What is the driving distance to Vancouver?

From Kelowna to Vancouver is approx. 400 km via Route 97 C (The Connector) and Highway 5 (Coquihalla Highway).

Are there properties for sale in the Resort?

To view listings available for leasehold purchase, go to / Own the Sweetlife / Resort Real Estate Listings.  This will automatically default to sort by ‘Lowest to Highest Price’.  Click on the image for details and photos. 

A resort site map can be viewed under that tab as well, or click this link:  

Visit our on-site Sales Centre, call 250-766-6811 or email for information or to make an appointment with our licensed, on-site Realtors for all your real estate needs, both in the Resort and in the Okanagan valley.

How far in advance can I book a reservation?

RV site rentals can be booked in advance and Condos can be booked four months or less in advance.

Do you have meeting/banquet rooms?

The Resort features a facility that seats up to 60 people, with a bar and full kitchen facilities. View Meeting/Banquet Room details for more info and contact Reservations at 1-800-752-9678 email