RESERVATIONS: 1-800-752-9678

FAQ’s

Holiday Park Resort is on well water.  Please click on the following links for information on our water system:

Manganese Levels 2019 - Letter for Condo Check Ins

Manganese Levels 2019 - Letter for RV Check Ins

We are located 5 km north of the Kelowna International Airport and 2 km south of Winfield in Lake Country. Turn off Hwy 97 on Commonwealth Road.

We Are Open Year Round, 7 days/week:
Oct. 1 – May 31 (low season) open 8:00 am – 8:00 pm
Jun. 1 – Sept. 30 (high season) open 8:00 am – 9:00 pm

For RV sites check-in is 1:00 pm; for Vacation Condos it is 4:00 pm.

Yes, a credit card and valid photo ID are required to check you into your RV Site or Condo.

Security is on site 24/7 — just use the radio located at the entrance gate to call Security and they will check you in. It is advised that you call the resort reservations department or front desk to advise that you will be arriving late.

For RV sites check-out is 11:00 am; for Vacation Condos it is 10:00 am.

Notice of 30 days is required on long-term bookings.  Notice less than 14 days before arrival date receives a 50% refund if cancelled. Once checked in, early departures receive 25% refund.

RV sites are fully serviced with connection to water, sewer, hydro and cable, all of which are included in the nightly rate.

Studio sleeps 2, one bedroom sleeps 4, two bedroom sleeps 6 and three bedroom sleeps 8.

If you are staying in an RV site pets are welcome as long as they are kept on leash unless using the off leash dog park located within the Resort. If you are checking into a Condo, a $250 plus tax non refundable fee is required.

Holiday Park Resort does not offer tenting or tent trailer spots.  All units must be self-contained motor homes, 5th wheels, travel trailers, campers or camper vans with holding tanks and connections to sewer and water. Porta-potties are not permitted.

Free and paid WiFi is available, click to view WiFi options

For all lost & found items, call Housekeeping at 250-766-4255 ext. 4426.

Motorized boats are not permitted on the shoreline of HPR.  Motorized boats on any other area of Duck (Ellison) Lake require a permit from the City of Kelowna.  You may rent a kayak, canoe, paddle boat and life jackets from the Activity Centre, however the resort does not have a boat launch for motorized boating.

We offer discounts and other vouchers for Kelowna attractions. Check with the Front Desk for what is currently available.

Member and Leaseholder maintenance fees are due January 1 of each year and Timeshare maintenance fees are due March 1 of each year. Contact Accounting for account details 250-766-4255 ext. 4417, email accounting@sweetlife.com

The Resort features a fully staffed Activity Centre with games, crafts, activities for children as well as sports equipment rental for all ages. We have 2 family friendly pools (indoor and outdoor), playgrounds, seasonal bike rentals, basketball and tennis courts. Special events and activities for children are often featured on special holidays and during the summer months.  Please check our Activities & Events calendar for scheduled activities.

We have 1 family indoor pool and hot tub, 1 family outdoor pool and hot tub, 1 adult lap pool and 1 adult conversation pool and hot tub.

Yes, if you are staying over 6 days you will receive a mid-week at no charge. The housekeepers will change towels, remove garbage and recycling. Linen changes are on request only for a charge and must be requested prior to your scheduled midweek. Friday arrivals receive a mid-week on Tuesday and Saturday arrivals receive a mid-week on Wednesdays.

Yes we provide playpens and highchairs if requested, along with linens for the playpen. It is advised to call ahead and let the Resort know you require these items.

If you know your week number, check our online Timeshare Calendar. If you do not know your week number, contact Reservations 1-800-752-9678 or email reservations@sweetlife.com to confirm the dates of your week and usage available.

Contact Coast to Coast or RPI directly in order to use these memberships. We offer a 10% discount off rack rates if you wish to book directly through Holiday Park Resort reservations department.

Lat. 49.900 Long. -119.48 Alt.(feet)-1220

We have typical 4 season weather. For statistics check the The Weather Network and for the 7 day forecast view Kelowna Weather.

Big White is about a 1.5 hour drive (67km) and Silver Star is about a 1 hour drive (58km).

From Kelowna to Vancouver is approx. 400 km via Route 97 C (The Connector) and Highway 5 (Coquihalla Highway).

To view listings available for leasehold purchase, go to www.sweetlife.com / Own the Sweetlife / Resort Real Estate Listings.  Click the blue button on the right for a current list of properties for sale in the resort.  Click the link (in red) of each listing to view details and photos. 

A resort site map can be viewed under that tab as well, or click this link: http://sweetlife.com/wp-content/uploads/Resort-Site-Map.pdf.  

Visit our on-site Sales Centre, call 250-766-6811 or email sales@sweetlife.com for information or to make an appointment with our licensed, on-site Realtor for all your real estate needs, both in the Resort and in the Okanagan valley.

RV units are required to be less than 15 years old, in excellent condition and well maintained. Older RV units may be allowed on a case by case basis, which will require a photo and in-person viewing by management prior to checking in.  Holiday Park Resort reserves the right to refuse or terminate a booking if an RV unit does not meet our requirements.

Holiday Park Resort has been here since 1983 and many existing units in the resort are older than 15 years, however these are permanent residences that have been here for many years and are permitted to stay providing they are kept in excellent condition.  

RV site rentals can be booked in advance and Condos can be booked four months or less in advance.